WEBO Software support level changes

We are continuing reformation of WEBO Software products / services to make them more market-friendly. We have started with licensing policy this month, but the last days we have changed support level agreement, made it clearer and added some new services.

WEBO products support

All corporate support levels can be found here, but let's describe them a bit deeper.

• First of all we separated all support actions to e-mail support (basically it's enough for most of requests - just to be sure about WEBO Site SpeedUp product features), installation and configuration support.
• Now all manual actions on customer websites are gathered under 'installation support', which can be very tricky, and its difficulty highly depends on current server side environment (we have dozens of cases when we had to add some fixes to the product / environment detection due to incorrect server side setup).
• Also configuration support is moved to a separate instance, and you can request WEBO Site SpeedUp tuning at any moment - there is such an option now.
• As far as some of speedup projects require a complete report about website load speed before and after acceleration - now we are offering such a service. You can request this report and accelerate your website with your own technical team - just with WEBO Software expertize and experience.
• For corporate support we have added one more option - online support, which means 24/7 availability and personal support manager (with skype account).

Also all support is now available annually or until included support cases have not been completely used. Check all support options. All of these levels cover all WEBO Software products, including WEBO Site SpeedUp, WEBO Server SpeedUp, and WEBO CDN.

WEBO Site SpeedUp installation

Also we have cleared corporate website acceleration packages - now there is Basic, Advanced, and Corporate WEBO Site SpeedUp products, each of them means different level of technical support during / after acceleration process. Check WEBO Site SpeedUp installation services comparison.

Now you can simply choose required website acceleration level of services, or even create your own custom one.

Changes in licensing policy

There are several significant changes in licensing policy with our last 1.2.2 release. Let's review them in details.

First of all Lite Edition functionality has been expanded almost to Premium Edition (in basic optimization features). So now you can get notable speedup even with WEBO Site SpeedUp Lite Edition. Complete functions comparison. Community Edition can be used for non-commercial websites only.

WEBO Site SpeedUp Premium Edition still have some vital functions for SMB and enterprise websites. I.e. all optimization tools (Static Gzip, Image Optimization, CDN Synchronization, more coming) are available only in this edition. Also all cutting-egde Unobtrusive JavaScript functions (about social widgets and ads delayed load) are included only into Premium Edition (also with possibility to use HTTPS for CDN and restrict URLs from processing).

Secondly all time-limited functionality has been left to SaaS Edition only. Now all classic WEBO Site SpeedUp editions (Community, Lite, and Premium one) are distributed with lifetime license. All previous 1-year licenses have been automatically upgraded to lifetime ones (but the price of lifetime licenses have become greater, $89.99 for Lite Edition and $349 for Premium Edition). All customers with recently purchased lifetime licenses will get free Premium Support or additional licenses (to cover price difference).

Now all WEBO Site SpeedUp paid Editions (except SaaS one) include support. Lite Edtition includes 2 weeks of WEBO Software Premium Support, Premium Edition - 6 months.

All product updates will remain free. Forever.

We hope all these news are great to fans of high speed for their websites. And we are going to improve WEBO Site SpeedUp quality and interfaces to make '1-click acceleration' not a dream but reality.

v1.2.2 released

With new version website acceleration becomes even easier!

• Added Configuration Wizard. Configuration Wizard allows you to automatically check all website features and tune all WEBO Site SpeedUp options in completely automated mode. It's available from welcome screen.
• Changed licensing policy. Now Community Edition is completely equal to Lite Edition and almost equal to Premium Edition (by main features). Also all current keys have been converted to lifetime, all lifetime keys have received extended Premium Support.
• Added SQL caching. There is SQL caching possibility for WordPress and Joomla! extensions - all CPU expensive queries (via another driver) can be cached successfully, what reduce HTML pages generation time. We are adding this feature for all the other native CMS extensions.
• X-Cache added to supported systems.
• Added native support for NetCat.
• Improved HTML caching.
• Added Italian localization.
• Added support for base tag / header.
• Improved PHP proxy library.
• Minor fixes.

Download or update to the latest version.

v1.2.1 released

The next bunch of new features, improvements, and fixes with 1.2.1 version.

• Added option 'Cache engine'. With this option you can choose between files / Memcached / APC and some other caching engines to completely speed HTML files caching.
• Memcached and APC added to supported engines. There are not so many caching subsystems available, and we are going to cover them all this summer.
• Added CDN sync tool (via FTP). Now you can simply synchronize all static resources via FTP with your CDN server (and check their status).
• Added warning about huge resources consumption. A number of new messages (after some user reports) were added - now you can see how efficiently WEBO Site SpeedUp works for your website, and what possible troubles can occur with its performance on optimization.
• Improved data:URI behavior.
• Improved server side caching.
• Improved support for Windows Server / IIS.
• Improved files' merging.
• Added native support for Magento.
• Added Urdu localization.
• Minor fixes.

You can update your WEBO Site SpeedUp right now or download the latest package (also for corporate users).

Server-side caching engine

We are happy to announce a brand new server caching engine for WEBO Site SpeedUp.

This caching engine is available for several WEBO Site SpeedUp native plugins like WordPress and CS-Cart and it can be very helpful for many heavily loaded websites.

Here is the brief description.

• Formerly, with WEBO Site SpeedUp plugin you could only cache HTML documents on a certain static site sections, or for certain browsers with specific cookies, etc. Now you are able to provide cached pages to almost every user on every page of your website.
• Server caching feature is now implemented on a system level. This makes possible for WEBO Site SpeedUp to deliver pages for your website visitors up to 4 times faster than before, and even faster than with many other caching solutions available.
• Cache is automatically updated when needed. For example, when someone someone creates a new blog entry or comments it, all related pages are updated in a cache automatically and without your attention.
• And of course, along with the new caching feature all familiar WEBO Site SpeedUp features are fully available.

And this is just the beginning. Right now system level server caching already works for WordPress and CS-Cart WEBO Site SpeedUp plugins. But stay tuned, as we are already working on similar solutions for Joomla and some other systems.

WEBO Site SpeedUp supports CS-Cart

With new version (1.2.0) WEBO Site SpeedUp completely supports CS-Cart as a native addon for this popular e-commerce solution. This addon has the following useful features:

• Complete server side caching for anonymous users (and w/o any items in cart).
• Smart cache clean up on product modifications.
• Clean interface to access to all products features.
• Complete client side acceleration provided with WEBO Site SpeedUp main product.

WEBO Site SpeedUp installation to CS-Cart is very easy. It's described in Wiki (and documentation): code.google.com/p/web-optimizator/wiki/InstallingCSCartPlugin. Also there are a lot of articles about application tuning and configuration.

WEBO Site SpeedUp for CS-Cart shows about 2-2.5x client side acceleration among 4-5x server side speedup (totally 10x speedup), and it is a must-have addon for successful CS-Cart e-stores.

You can check addon discussion on CS-Cart official forum here and here.

v1.2.0 released

With a lot of minor compatibility fixes, better CDN support and SaaS Edition new version of WEBO Site SpeedUp was released. What is new:

• SaaS Edition. Now all trial keys work in SaaS mode, and you can pay only for enabled features. SaaS Edition is the same in functionality as Premium Edition, but every paid feature has its own price, and overall day outgo is calcualted as simple sum of enabled paid features. Also license prolongation is made simplier: you just need to increase internal application balance via modules codes. This will allow you to use WEBO Site SpeedUp as long as you want for your website. Also you can easily switch optimization cost by selecting active configuration and pay only its price.
• Added option 'Extreme mode' for HTML caching. After deep research into website performance we added new feature which allows you to put performance of your website to the new level. With RewriteRules on Apache level you are able to completely eliminate all server side costs and make your website really faster than lightning. This option fits only static (or almost) websites, because all pages are hard cached, and cache reload is possible only as a manual action.
• Fixed HTML Sprites placement. Improved internal logic for HTML Sprites images placement, this eliminated a number of known issues with them.
• Added separate cache for mobile agents. Now website content for all known mobile agents is separated (as well as it done for IE browsers and the others), and you won't worry about your website compatibility with mobile browsers.
• Improved caching for CSS/HTML Sprites. Now all Sprites has unique URLs to force cache reload on their re-creation. Please note: you must disable and enable WEBO Site SpeedUp to make this feature working.
• Improved PHP proxy library.
• Improved caching / gzip / CDN usage.
• Minor fixes.

You can download or update your WEBO Site SpeedUp to get all these new features.