WEBO Software support level changes

We are continuing reformation of WEBO Software products / services to make them more market-friendly. We have started with licensing policy this month, but the last days we have changed support level agreement, made it clearer and added some new services.

WEBO products support

All corporate support levels can be found here, but let's describe them a bit deeper.

• First of all we separated all support actions to e-mail support (basically it's enough for most of requests - just to be sure about WEBO Site SpeedUp product features), installation and configuration support.
• Now all manual actions on customer websites are gathered under 'installation support', which can be very tricky, and its difficulty highly depends on current server side environment (we have dozens of cases when we had to add some fixes to the product / environment detection due to incorrect server side setup).
• Also configuration support is moved to a separate instance, and you can request WEBO Site SpeedUp tuning at any moment - there is such an option now.
• As far as some of speedup projects require a complete report about website load speed before and after acceleration - now we are offering such a service. You can request this report and accelerate your website with your own technical team - just with WEBO Software expertize and experience.
• For corporate support we have added one more option - online support, which means 24/7 availability and personal support manager (with skype account).

Also all support is now available annually or until included support cases have not been completely used. Check all support options. All of these levels cover all WEBO Software products, including WEBO Site SpeedUp, WEBO Server SpeedUp, and WEBO CDN.

WEBO Site SpeedUp installation

Also we have cleared corporate website acceleration packages - now there is Basic, Advanced, and Corporate WEBO Site SpeedUp products, each of them means different level of technical support during / after acceleration process. Check WEBO Site SpeedUp installation services comparison.

Now you can simply choose required website acceleration level of services, or even create your own custom one.

Changes in licensing policy

There are several significant changes in licensing policy with our last 1.2.2 release. Let's review them in details.

First of all Lite Edition functionality has been expanded almost to Premium Edition (in basic optimization features). So now you can get notable speedup even with WEBO Site SpeedUp Lite Edition. Complete functions comparison. Community Edition can be used for non-commercial websites only.

WEBO Site SpeedUp Premium Edition still have some vital functions for SMB and enterprise websites. I.e. all optimization tools (Static Gzip, Image Optimization, CDN Synchronization, more coming) are available only in this edition. Also all cutting-egde Unobtrusive JavaScript functions (about social widgets and ads delayed load) are included only into Premium Edition (also with possibility to use HTTPS for CDN and restrict URLs from processing).

Secondly all time-limited functionality has been left to SaaS Edition only. Now all classic WEBO Site SpeedUp editions (Community, Lite, and Premium one) are distributed with lifetime license. All previous 1-year licenses have been automatically upgraded to lifetime ones (but the price of lifetime licenses have become greater, $89.99 for Lite Edition and $349 for Premium Edition). All customers with recently purchased lifetime licenses will get free Premium Support or additional licenses (to cover price difference).

Now all WEBO Site SpeedUp paid Editions (except SaaS one) include support. Lite Edtition includes 2 weeks of WEBO Software Premium Support, Premium Edition - 6 months.

All product updates will remain free. Forever.

We hope all these news are great to fans of high speed for their websites. And we are going to improve WEBO Site SpeedUp quality and interfaces to make '1-click acceleration' not a dream but reality.

v1.2.2 released

With new version website acceleration becomes even easier!

• Added Configuration Wizard. Configuration Wizard allows you to automatically check all website features and tune all WEBO Site SpeedUp options in completely automated mode. It's available from welcome screen.
• Changed licensing policy. Now Community Edition is completely equal to Lite Edition and almost equal to Premium Edition (by main features). Also all current keys have been converted to lifetime, all lifetime keys have received extended Premium Support.
• Added SQL caching. There is SQL caching possibility for WordPress and Joomla! extensions - all CPU expensive queries (via another driver) can be cached successfully, what reduce HTML pages generation time. We are adding this feature for all the other native CMS extensions.
• X-Cache added to supported systems.
• Added native support for NetCat.
• Improved HTML caching.
• Added Italian localization.
• Added support for base tag / header.
• Improved PHP proxy library.
• Minor fixes.

Download or update to the latest version.